Sarasota Police chief announces new partnership to try to reduce officers’ responses to false alarms

Public Safety Corp. to work with the Police Department on alarm registration and education

Sarasota Police Chief Bernadette DiPino. File photo

Sarasota Police Chief Bernadette DiPino has announced a partnership with Public Safety Corp., a false alarm management company, with the hope of reducing time officers spend responding to alarms when no crime is in progress, the Police Department has announced.

Public Safety Corp. will assist with alarm registration, false alarm notifications, billings and collections, along with educating business owners, a news release points out.

This agreement will provide more convenience for the public, as it will offer online account management and increased customer support Monday through Friday from 9 a.m. to 5 p.m., the release explains.

“The online program will give our Officers a chance to spend more time responding to real emergencies instead of false alarms,” said DiPino in the release. “We hope this program and partnership will encourage alarm users to properly use, install and maintain their alarms to reduce or eliminate false alarms,” DiPino added in the release.

A false alarm is a request to send police officers to a place when there is no evidence of a crime or attempted crime, the release points out. In 2016, the Sarasota Police Department responded to 2,963 false alarm calls in the city of Sarasota, the release adds. Many of those calls resulted from unlocked or loose doors and windows, cleaning crews or repair crews at work in a business, operator error, and pets or wildlife, the release says.

Alarm owners are asked to log in at and renew their alarm permits or apply for a new permit for an unregistered alarm. Alarm owners also may call toll-free 855-809-2060 to register for the program.